SMS Terms & Conditions

We value your privacy and want to make it easy to understand how we use SMS messaging for appointments, updates, and service-related communications.

1. SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Fairclough Behavior Services, you may receive messages related to the following:

Customer care, including:

  • Appointment scheduling and reminders
  • Service updates and changes
  • Account or billing notifications

Example: “Hello, this is a friendly reminder of your upcoming ABA therapy appointment with Fairclough Behavior Services on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 10 SMS messages per week related to your appointments, service updates, or account status.

Example: “Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Fairclough Behavior Services in the following ways:

  • By submitting an online form on our website at www.fairaba.com

Opting in is always optional and is never required to receive services.

6. Opt-Out Method

You can opt out of receiving SMS messages at any time.

To do so, reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly at [email protected] to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at:

– Email: [email protected]
– Phone: (470) 977-2953
– Website: www.fairaba.com

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

9. Standard Messaging Disclosures

 

  • Message and data rates may apply
  • You can opt out at any time by texting “STOP”.
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages
  • Message frequency may vary
Contact

(470) 977-2953

2180 Satellite Blvd NW, Suite 400 Duluth, GA 30097

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