2. Types of SMS Communications:

If you have consented to receive text messages from Fairclough Behavior Services LLC, you may receive messages related to the following:

 ● Conversations (between employees): We use this case to communicate about scheduling and client appointment issues and concerns. We use this to let others know of our availability and their availability, too. We also use SMS to communicate service-related tasks, info, questions, and concerns.

 ● Conversations (external): We use SMS to inform and discuss appointment scheduling, issues, changes, availability, and account status. We also use SMS to communicate service-related tasks, info, questions, and concerns.

Example 1: Hello, this is a friendly reminder of your upcoming appointment with our Client at [Location] on [Date] at [Time]. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/

Example 2: Hi, this is a friendly reminder of your upcoming appointment with our Provider (Name) at [Location] on [Date] at [Time]. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/

Example 3: Good day. We received your message about cancellation and request to reschedule. Your Provider would be available on [Date] at [Time] and on [Date] at [Time]. Let us know which schedule works best for you. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive 10 to 20 SMS messages per week related to your appointments and status.