Privacy Policy
1. INTRODUCTION
Welcome to Fairclough Behavior Services LLC, doing business as FairABA (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting it.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.fairaba.com (the “Site”), and use our services.
Read this privacy policy thoroughly. Please only visit the site if the terms outlined below satisfy you.
1. Information We Collect
1.1 Personal Information
When you visit our Site or use our services, we may collect the following types of personal information:
● Contact Information: Name, email address, phone number, and mailing address.
● Client Information: Details related to our services, including, but not limited to, assessment results, treatment plans, and session notes.
● Payment Information: Credit card details and billing information, processed securely through a third-party payment processor.
● Other Information: Any other information you voluntarily provide us, such as feedback, survey responses, or inquiries.
1.2 Non-Personal Information
We may also collect non-personal information automatically, including:
● Usage Data: IP address, browser type, operating system, and information about how you interact with our Site.
● Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content.
1.3 Intake forms and consents
● Acknowledgment of Receipt of Notice of Privacy Practices: Signed acknowledgment of the receipt, understanding, and agreement to the Notice of Privacy Practices provided by the website or the company.
● SMS Consent/Opt-in to receive SMS from Fairclough Behavior Services: A consent to agree to receive SMS from our company. Please read the SMS Terms & Conditions, see below:
SMS Terms & Conditions
1. SMS Consent Communcation:
The information (SMS consent and phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications:
If you have consented to receive text messages from Fairclough Behavior Services LLC, you may receive messages related to the following:
● Conversations (between employees): We use this case to communicate about scheduling and client appointment issues and concerns. We use this to let others know of our availability and their availability, too. We also use SMS to communicate service-related tasks, info, questions, and concerns.
● Conversations (external): We use SMS to inform and discuss appointment scheduling, issues, changes, availability, and account status. We also use SMS to communicate service-related tasks, info, questions, and concerns.
Example 1: Hello, this is a friendly reminder of your upcoming appointment with our Client at [Location] on [Date] at [Time]. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/
Example 2: Hi, this is a friendly reminder of your upcoming appointment with our Provider (Name) at [Location] on [Date] at [Time]. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/
Example 3: Good day. We received your message about cancellation and request to reschedule. Your Provider would be available on [Date] at [Time] and on [Date] at [Time]. Let us know which schedule works best for you. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/
3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive 10 to 20 SMS messages per week related to your appointments and status.