2. Types of SMS Communications:

If you have consented to receive text messages from Fairclough Behavior Services LLC, you may receive messages related to the following:

 ● Conversations (between employees): We use this case to communicate about scheduling and client appointment issues and concerns. We use this to let others know of our availability and their availability, too. We also use SMS to communicate service-related tasks, info, questions, and concerns.

 ● Conversations (external): We use SMS to inform and discuss appointment scheduling, issues, changes, availability, and account status. We also use SMS to communicate service-related tasks, info, questions, and concerns.

Example 1: Hello, this is a friendly reminder of your upcoming appointment with our Client at [Location] on [Date] at [Time]. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/

Example 2: Hi, this is a friendly reminder of your upcoming appointment with our Provider (Name) at [Location] on [Date] at [Time]. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/

Example 3: Good day. We received your message about cancellation and request to reschedule. Your Provider would be available on [Date] at [Time] and on [Date] at [Time]. Let us know which schedule works best for you. Please reach out if you need any assistance or if any problems occur through (770) 608-7317 or reply “HELP.” You can reply STOP to opt out of SMS messaging from Fairclough Behavior Services at any time.
https://www.fairaba.com/

3. Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive 10 to 20 SMS messages per week related to your appointments and status.

4. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:

You may opt in to receive SMS messages from Fairclough Behavior Services LLC in the following ways:

• • By submitting and filling out a website form
  • By ticking the “SMS consent” checkbox on our website, “By checking this box, I consent to receive text messages from Fairclough Behavior Services LLC. This includes, but is not limited to, SMS for appointment scheduling, appointment reminders, post-meeting instructions, and billing notifications. Message Frequency may vary. Message and data rates may apply. For more information, please visit our Privacy Policy and SMS Terms & Conditions.” Text “HELP” for assistance. You can reply “STOP” at any time to opt out.

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Message Frequency:

If you are experiencing any issues, you can reply with the keyword HELP. You may also visit our website at www.fairaba.com. You can also get help directly from us via email at [email protected] or [email protected].

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms

8. Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and SMS Terms & Conditions pages.
• Message frequency may vary.